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FAQ

What is Fauna Jewels?
Fauna Jewels is an online shop that provides its customers with the highest quality animal inspired jewelry, apparel, and other products!

Where are you located?
We are a US based company located in Illinois! We have warehouses and design teams located in both the US and China that allow us to ship almost anywhere in the world!

Where do you ship?
We can ship anywhere in the world!

How long does shipping take?
Many of our products are in high demand and we work directly with our designers and manufacturers to get you the lowest prices possible.  Because of this, shipping can take anywhere from 10 - 30 business days. Our products are worth the wait!

Do products come with a warranty?
Yes. The warranty period begins on the date of arrival and lasts a period of 30 days.  The warranty covers defects in materials and workmanship.  The warranty does not cover damage caused by accident or misuse.  The warranty terms and conditions are subject to change without notice.

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We can ship to you no matter where you are!

Fantastic Customer Service

Just ask any one of our thousands of happy customers!